{"xsrfToken":"826f1622-6de1-4c21-9e71-d0c829cd78d3_447911f2768b1c64fe554639f683f9b73ef8fff0_lout","branding":{"id":"1","key":"help","name":"JXL Help","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#36b27e","headerLinkColor":"#ffffff","headerLinkHoverColor":"#4bd69b","headerLinkHoverBGColor":"#4bd69b","headerBadgeColor":"#4bd69b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/369b1923-73a9-4785-aad8-37cb7bd35f37/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZmI1MDY5Yy1hMjhiLTRjYjctOTkzNi0yMjQ1OWI5YWVlNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM2OWIxOTIzLTczYTktNDc4NS1hYWQ4LTM3Y2I3YmQzNWYzNyI6WyJyZWFkIl19LCJleHAiOjE2MjQ1NTk3ODYsIm5iZiI6MTYyNDU1OTEyNn0.W3XlylMnA1BO9IO966R1Ma3riNQTQxoBwjUNz5Bzxk8&client=7fb5069c-a28b-4cb7-9936-22459b9aee52&mode=fit","logoId":"369b1923-73a9-4785-aad8-37cb7bd35f37","isLogoAvailable":true,"helpCenterTitle":"JXL Help","sharedPortalName":"Fine Software","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"JXL Help","sharedPortalName":"Fine Software","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#36b37e","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"help","projectId":10001,"serviceDeskId":1,"name":"JXL Help","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10","name":"Request demo","descriptionHtml":"","callToAction":"Request demo","introHtml":"<p>Schedule a live demo call with us.</p>","icon":10512,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10512","groups":[1],"key":""},{"id":"9","name":"Give praise","descriptionHtml":"","callToAction":"Give praise","introHtml":"<p>Have praise for us? Also let us know.</p>","icon":10549,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10549","groups":[1],"key":""},{"id":"6","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Are you stuck? Found a bug? Let us know.</p>","icon":10545,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10545","groups":[1],"key":""},{"id":"7","name":"Suggest a feature","descriptionHtml":"","callToAction":"Suggest a feature","introHtml":"<p>Your ideas for new features and improvements.</p>","icon":10535,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10535","groups":[1],"key":""},{"id":"1","name":"Get support","descriptionHtml":"","callToAction":"Get support","introHtml":"<p>Questions or need help installing, configuring, or troubleshooting?</p>","icon":10520,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,7,10,9]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":1,"projectId":10001,"form":{"name":"Get support","descriptionHtml":"","callToAction":"Get support","intro":"<p>Questions or need help installing, configuring, or troubleshooting?</p>","instructions":"","icon":10520,"iconUrl":"https://itsfine.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10520","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/1","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/1","calendarParams":{"firstDay":0,"date":"2021-06-25T04:26:26+1000","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZmI1MDY5Yy1hMjhiLTRjYjctOTkzNi0yMjQ1OWI5YWVlNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MjQ1NjAzODYsIm5iZiI6MTYyNDU1OTEyNn0.i0YooT_lms-Zms4F0V7VoQKg87jbYi3ZQ7KeRMY-otI","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"7fb5069c-a28b-4cb7-9936-22459b9aee52","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=itsfine","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"826f1622-6de1-4c21-9e71-d0c829cd78d3_447911f2768b1c64fe554639f683f9b73ef8fff0_lout","baseUrl":"https://itsfine.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7fb5069c-a28b-4cb7-9936-22459b9aee52","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}